Shipping policy
Shipping Policy
Thank you for shopping with us. This Shipping Policy explains how we process, ship, and deliver orders placed through our store.
Order Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed.
Processing time may be longer during holidays, peak seasons, promotional periods, or when order volume is high.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information if available.
Shipping Time
Estimated delivery time depends on the destination country, shipping method, customs processing, and local delivery conditions.
Typical delivery time is:
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United States: 7–15 business days
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Mexico: 7–18 business days
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Europe: 8–20 business days
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Other countries or regions: 10–25 business days
Please note that delivery times are estimates and are not guaranteed.
Shipping Cost
Shipping costs are calculated and displayed at checkout.
Some products or promotional offers may include free shipping. If free shipping is available, it will be shown during checkout.
Tracking Information
After your order is shipped, tracking information will be sent to your email address if tracking is available.
Please allow 2–5 business days for tracking information to update after shipment.
If your tracking information has not updated for several days, it may be due to carrier processing delays or customs inspection.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, import fees, or other charges required by the destination country.
These charges are not included in the product price or shipping cost unless clearly stated at checkout.
Customers are responsible for any customs duties, taxes, or import fees required by their local authorities.
Incorrect Shipping Information
Please make sure your shipping address is complete and accurate before placing an order.
We are not responsible for delays, failed delivery, or lost packages caused by incorrect or incomplete shipping information provided by the customer.
If you notice an address error after placing your order, please contact us as soon as possible. We will do our best to help before the order is shipped.
Lost, Delayed, or Stolen Packages
We are not responsible for packages delayed by shipping carriers, customs, weather conditions, or other circumstances beyond our control.
If your package is marked as delivered but you have not received it, please first check with your local carrier, neighbors, front desk, mailbox, or delivery location.
If your package appears to be lost in transit, please contact us and we will help you investigate with the shipping carrier.
Split Shipments
If your order contains multiple items, they may be shipped separately due to inventory availability, warehouse location, or package size.
If your order is split into multiple shipments, you may receive more than one tracking number.
Order Changes and Cancellations
If you need to change or cancel your order, please contact us as soon as possible.
Once an order has been processed or shipped, we may not be able to make changes or cancel the order.
Contact Us
If you have any questions about your order or shipping, please contact us at:
Email: meiben44@126.com
Please include your order number and the email address used at checkout so we can assist you faster.